Windows Newcastle ("we", "us") is committed to protecting your personal data. This policy explains what we collect, why, and your rights under UK GDPR and the Data Protection Act 2018.
Who we are
Windows Newcastle, Newcastle upon Tyne. Contact: [email protected].
What we collect
When you submit our quote form we collect your name, email address, phone number (if provided), postcode, the service you're interested in and any project details you share.
How we use it
We use your information only to respond to your enquiry, prepare a quote and, if you go ahead, deliver our services. Our lawful basis is your consent and steps taken at your request prior to entering a contract.
Form processing
Our website forms are processed by Formspree, Inc., which acts as a data processor on our behalf and forwards submissions to us by email. Formspree may process data outside the UK under appropriate safeguards.
How long we keep it
Enquiries that do not proceed are deleted within 24 months. Customer records are kept for as long as needed for guarantees, legal and accounting purposes.
Sharing
We never sell your data. We only share it with service providers who help us run our business, or where required by law.
Your rights
You can request access to, correction of or deletion of your data, object to or restrict processing, and withdraw consent at any time by emailing [email protected]. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies
This website does not use advertising or analytics cookies. Fonts are loaded from Google Fonts, which may log your IP address as part of delivering the files.